Social Jazz, Inc. ("Social Jazz," "we," "us," or "our"), the company that operates Yacho, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Yacho website and SaaS marketing automation platform (collectively, the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, password, and organization details when you register.
Profile & Business Data: Business name, website URL, industry, target audience, marketing goals, brand assets (logos, colors, fonts), and other marketing-related information you input.
Payment Information: Billing address and payment details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.
Communications: Messages you send to us via email or through the Service.
User Content: Marketing copy, images, plans, and other content you create or upload.
1.2 Information Collected Automatically
Usage Data: Pages viewed, features used, click patterns, session duration, and interactions with the Service.
Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
Cookies & Similar Technologies: We use cookies, local storage, and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
1.3 Information from Third Parties
Connected Services: When you connect third-party platforms (e.g., social media accounts, email services), we may receive data from those platforms in accordance with their terms and your authorization.
Website Scanning: When you provide your website URL, we may scan publicly available information to auto-populate your marketing profile.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the Service.
Generate AI-powered marketing plans, content, and recommendations personalized to your business.
Process transactions and manage your subscription.
Analyze usage trends and optimize the user experience.
Detect, prevent, and address technical issues and security threats.
Comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in operating the Service (e.g., hosting, payment processing, analytics, AI model providers). These providers are contractually obligated to protect your data.
AI Processing: Portions of your business data and content may be sent to AI model providers to generate marketing outputs. This data is used solely for processing your requests and is not used to train third-party AI models.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
With Your Consent: When you explicitly authorize sharing with a specific third party.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Essential Cookies: Required for the Service to function (e.g., authentication, session management).
Analytics Cookies: To understand how users interact with the Service and improve performance.
Preference Cookies: To remember your settings and preferences.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.
6. Third-Party Services
The Service may integrate with or contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). User Content is deleted within 30 days of account termination unless otherwise required by law.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to certain processing activities.
Restriction: Request restriction of processing in certain circumstances.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at privacy@yacho.com. We will respond within 30 days.
8.1 California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
8.2 European Economic Area Residents (GDPR)
If you are in the EEA, our legal bases for processing include consent, contract performance, legitimate interests, and legal obligations. You have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards (such as standard contractual clauses) to ensure your information remains protected in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date." Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: